Instead, they'll be directed to the teams responsible for addressing them. Note: Bugs submitted in-game do not receive a personal response. If you discover a new issue, please submit a new Bug report. You should no longer lose these appearances. Our developers have fixed the issue that was causing this problem. There was a known issue with all purchased appearance sets and items, even when they've been owned for years, that causes them to occasionally disappear from the appearances collection in game. If you cannot see the appearances in your collection please ensure that your purchase is complete or shipped in your order history. Backpack appearances can be found in the Back section of your collection. For example, a transmog set can be found on the Sets tab of your collection. Please wait a few moments and relog.īased on the type of the transmog appearance, it can be found in the corresponding sections of your collection. Note: The transmog can take a few minutes or hours to be delivered after purchase. Please check the appropriate section for your issue. **Transmog helms not available in WoW: Classic, Burning Crusade Classic or Season of Mastery.There are two things that could be causing issues with your Transmog purchased from the Shop. *Offer only available where Twitch Prime is available. Need more info? Click here to visit the Twitch Prime FAQ for more details. Be sure that your preferred Blizzard account is connected to your Twitch account at the time of enrolling! Once you claim a Prime Gaming reward for World of Warcraft, and if you remain an active Prime Gaming member, all future rewards in the campaign will be automatically applied to the same Blizzard account and cannot be transferred. For the best results, complete the process in "private browsing" or "incognito" mode. Visit a transmog vendor which can be found in any capital city.īefore linking your Twitch and Blizzard accounts, check to see that you’re not logged in to any other Blizzard accounts at the same time in the same browser, as this could cause complications.
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